Terms and Conditions

In using Degcraft website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to Degcraft. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Confidentiality

We will not sell, share, or rent your Game Account information to any third party or use your e-mail address for unsolicited mail. Any emails sent Degcraft will only be in connection with the provision of agreed services and products. We will not demand any delicate personal information for process your orders, Such as First Name, Second Name, address, credit card number or phone numbers. We do not share or provide any information about our customers in-game characters as well.

Gear ordering

To start your order fast and smoothly, we suggest you to check the requirement before placing an order. Please communicate with our customers support e-mail, for make sure in possability to login to your account,also for some orders server transfer is needed. Our website has high end SSL security protection and all communications are secure, you can share your account information without fear. Our pro gammers will monitor your character to kill the certain Bosses. Every week, we will have a time schedule for orders, but due to our network, the schedule maybe change. Forth, when we obtain any gear you ordered, we will email you the list. And we will keep up the hard work until your order is completed. Please kindly understand we dont allow customers to raid with our team because a good cooperation will be always needed, and we cant share our relations with our partnerss - world top guilds - suppliers. If you want to log in to your account, please contact our customer support to make sure its not being used.

Disclaimer

Registered names and trademarks are the copyright and property of their respective owners. All items are the sole property of their respective owners.

General Power-Leveling, Power-Gearing Disclaimer

  • The Power-Leveling Service is provided by Degcraft to temporary access your account and character in attempt to maximize levels gained per hour and or perform high end raid or high ranked arenas, rated battlegrounds in attempt to maximize your character gear.
  • The purchase of a Power-Leveling package by you shall require you to deposit your account together with the relevant information in order to operate your account for the purposes of the Service. Your account will be safe with us as Degcraft take data security very seriously. Degcraft use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the Degcraft web site you will need to submit a password or some other type of authenticating information.
  • Gold accumulated throughout the leveling process shall be retained in your character's inventory. Non-upgradeable items will be vendored or auctioned off to fund the leveling process. As a general rule, loot distribution works exactly like how it would with any group you play with. Should an upgrade drop, your character will have first dibs or roll if there are multiple needs. Often when gear-leveling, your character will be grouped with other players. If item from your order drop you'll get it. We keep raiding for you while you won't take all items from your order.
  • During the performance of the Power-Leveling Service, you may at any time submit a request which shall specify the duration of your intended use, to Degcraft to use your account to play the relevant game (“requesting play-time”). Degcraft shall immediately temporarily suspend the Power-Leveling Service for the stipulated duration and relinquish the account to you. When you have finished your use of your account, you may then return the account to Degcraft who will then continue with the performance of the Power-Leveling Service.
  • You acknowledge and accept that the maximum duration of which Degcraft will suspend the Power-Leveling Service in a request for play-time shall be stipulated from time to time by Degcraft and a notice of which shall be posted on the website at the relevant page. You further acknowledge and accept that should you exceed the maximum duration stipulated by Degcraft, Degcraft will have the right to terminate or discontinue, with a 24 hour notice to you, the performance of the Power-Leveling Service that was purchased by you. Degcraft shall not be expressly or impliedly liable to you or any third party in damages, compensation, costs or otherwise under any written law, common law or legal theory for such termination or discontinuance.
  • However, you understand and accept that by requesting play-time during the performance of the Power-Leveling Service will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.

General Power-Leveling, Power-Gearing Terms of Service

Payment

PayPal and credit / debit cards is our acceptable methods of payment. All goods and services remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest .

Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. In case we do not fulfill a customer's order on time or the customer does not want to keep the order any more, the customer can ask for a full or partial refund at any time. The refund will be issued immediately. Any form of CD Key, Time Card, TCG Loot Cards, viewed from your account history is neither refundable nor exchangeable.

Refund Procedure

Please send an email to support@degcraft.com. We will check your order as soon as we get your request and reply you within 20 minutes. The refund will be instantly finished at Degcraft. Usually our billing department deal with refund orders once per day.

Availability

Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. This Company's logo is a registered trademark of this Company in the Portugal and other countries. The brand names and specific services of this Company featured on this web site are trade marked .

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.